EDOL1 - Product Fundamentals
1 day
EDOL1-product-fundamentals
In this course you will gain an understanding of the impact of Dollar Universe in your organization whether process, technical or human resource related. Upon course completion, participants will also have acquired the knowledge that will enable them to evaluate and improve, if necessary, the overall organization and structure of their operational teams to improve service delivery.
- Understand the technical and human organization of IT Operations
- Understand the rich functionality of Dollar Universe (architecture, technical concepts, functional administration, etc.)
- Quick access to Dollar Universe via its graphics interface
- Create, schedule and launch simple processes
- Operations Manager, Applications Manager, Team Manager, Architect.
FURTHER TRAINING
- ITIL courses